Testimonials


4/21/11 - Best Eyeglass place!!
by goddald at Citysearch
A friend recommended it. Didn’t even know they were there---in Reisterstown in the shopping center across from Franklin High. They are so nice there---thought the old place I went to was just how it was done(but here is different.) The sales girl there really knew her stuff! They helped me with looking at the frames. The glasses were great---didn’t have to take them back like I did at my old place. They even told me that they match 1800 Contact pricing!!! They price was better than I thought (my friend told me his was good too.)

5/26/08 - Best Eyewear find in the Area----worth the drive
by caino at Citysearch
Great service with high style and unique frames. Every type of lenses. The knowledge and service made me feel very secure in my purchase. They actually requested I come back in a week to have my eyeglasses checked for fit. Ma and Pa store, but a great find. Worth the drive from anywhere. Kids frames too!

12/21/10 - Competent and Professional
Fred Havelock, the owner of Custom Eyes Optical, is amazing. When I first met Fred he worked for a competitor and fitted me for glasses; he has since fitted me for contact lenses as well. I've followed Fred for over 20 years now; even came back to him when I lived out of the state of Maryland. I've changed eye doctor's but I've never gone to anyone else since meeting Fred for my glasses or contacts. Fred's level of competency, professionalism, and honesty has never served me wrong. I trust his judgment and would recommend him to anyone. A smart consumer doesn't walk away from this kind of service.
Hans C

1/16/09 - Amazing Customer Service
Custom Eyes was fantastic. They helped me through the entire process of selecting, adjusting, and fitting a pair eye glasses that I love. Every detail was handled exceptionally well which is always a confidence builder for me. Customer service before and after has been amazing. Another indication of the appreciation they have for their clients. I can’t recommend them enough.
Daniel D

5/7/06 - Great Place!
Custom Eyes Optical has many benefits. Everything from being very professional, accurate, punctual and well priced to being passionate in what they do, putting care in every customer and very friendly! I recommend seeing Fred and Susan at Custom Eyes Optical, because they will never let you walk out of the store dissatisfied!
Anna L

7/9/10 - We've been going here for over 20 years
My family has been relying on our vision needs at Custom Eyes Optical for over twenty years. Fred and his staff are true professionals and they
really go the extra mile to assure our satisfaction.
Gary D

11/16/10 Very professional
I have purchased six pairs of glasses from Custom Eyes Optical.I am a repeat customer for several reasons.They are very professional, and for six years I have always had the same sales people help me.Thats because it is Fred and Sue the owners.They know their product.They know what looks good on people and they are genuinely interested in their customers.
Paul B

4/3/05 Loyal customer for 10 years
I have been a loyal customer and a friend of Custom Eyes Optical for over 10 years now, and i refuse to go anywhere else! I enjoy the friendly and cozy atmosphere, outstanding customer service, the perfect location of the store, and the fact that Fred and Susie will always give me an honest opinion when I purchase eyeglass frames for myself or as a gift for someone. They always try to keep in mind one's personality and budget. Most optical stores close their door at 5pm, however Custom Eyes Optical has convenient late hours during the week as well as Saturday for people like me who work 10 hour shifts.
Jane S

2/19/03 Customer since 1999
I started with Custom Eye's Optical in 1999 - I have been wearing glasses or contacts for over 40 years and Fred and Sue have been the BEST to deal with. They are always compassionate, understanding and caring. Whether I am having issues with my contacts or glasses they are always willing to make sure I am happy and satisfied before I leave there store. Sue is the best at helping me find just the right pair of glasses. I would not even think about going any where else.
Terry C

9/15/09 Totally satisfied
Fred's expertise in filling my glasses prescription stands above the rest. He is very, picky! When he first opened Custom Eyes Optical, I became a long - standing customer, and have been totally satisfied with his handiwork and frame selections, through the years. My prescription is not without many challenges due to required prisms, and he has risen to the occasion with thinner and thinner lenses every time. No, they're not ready in "about an hour," but the wait is well worth it.
Wendy B